Policies
To ensure a smooth and comfortable stay for all guests, please review the following policies. If you have any questions, our team is happy to assist.
Discounts & Special Rates
We offer discounted rates for eligible guests, including:
Corporate travellers
Special rates for business trips and corporate stays.
Seniors
Exclusive discounts for senior guests.
BCAA / AAA / CAA members
Preferred rates for eligible association members.
Government employees
Special pricing for government staff and official travel.
Groups, sports teams, and wedding parties
Flexible rates for group bookings and special events.
Weekly and extended stays
Reduced rates for long-term and weekly stays.
To inquire about eligibility or special rates, please contact us directly at 1-800-977-7224.
Discounts & Special Rates
We offer discounted rates for eligible guests, including:
- Corporate travellers
- Seniors
- BCAA / AAA / CAA members
- Government employees
- Groups, sports teams, and wedding parties
- Weekly and extended stays
To inquire about eligibility or special rates, please contact us directly at 250-753-1473.
Accepted Methods of Payment
We accept the following forms of payment:
- American Express
- MasterCard
- Visa
- Interac Debit
- Traveller’s Cheques
- Cash (credit card required for pre-authorization; minimum $200 deposit applies)
A valid credit card is required at check-in for security and incidentals.
Rates & Pricing
All rates are quoted in Canadian dollars and are subject to change without notice. The final confirmed room rate will be provided at the time of reservation.
Unless otherwise specified, applicable taxes are not included in the listed room rates.
Cancellation Policy
- Individual reservations must be cancelled at least 24 hours prior to arrival to avoid a charge of one night’s room rate plus applicable taxes.
- Group reservations must be cancelled at least 7 days prior to arrival to avoid a charge of one night’s room rate plus applicable taxes.
Pet Policy
Pets are welcome in designated pet-friendly rooms only, and must be approved in advance.
- Fee: $15.00 per night per pet, plus applicable taxes
- Dogs must be kept on a leash while on the property
Please contact us prior to arrival to confirm pet availability.
Smoking Policy
Port-O-Call Inn & Suites is a 100% non-smoking property.
Smoking is permitted only in designated outdoor smoking areas. A $250 cleaning fee will be charged if smoking occurs inside guest rooms or outside designated areas.
Privacy Statement
All personal information collected through our booking system is treated with the utmost confidentiality. Our systems use secure, high-encryption technology and comply fully with applicable federal and provincial privacy legislation.
Website & Booking Information Accuracy
Every effort is made to ensure the information presented on this website is accurate and up to date. However, details, services, or amenities may occasionally change and may not be immediately reflected online.
In rare cases, emergency situations may require the temporary suspension of certain services. While we strive to inform guests of any such changes, Port-O-Call Inn & Suites cannot be held responsible for errors or omissions.
Need Clarification?
If you have questions regarding any of our policies, please contact us directly — we’re happy to help make your stay as seamless as possible.